Menu
Your Cart

RETURN POLICY

RETURN POLICY

Last updated August 15, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at return@zabavkaworkshop.com. After receipt of confirmation to make a return, place the item securely in its original packagingand mail your return to the following address:
__________
Ivan Zabavka
25/3 Masherova ave, office 433  
MinskMinsk 220002  
Belarus  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-3 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

The following items cannot be returned
     ●     Digital products (3D models, STL files, pictures, etc.)

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
        

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+375 29 2822499 
resturn@zabavkaworkshop.com 
Yandex.Metrika counter -->